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FAQ

Do you offer custom card readings?

Yes! For only $4.99 you get a custom, three-card pull. Get yours here. 🔮

Please know we will never contact you about a reading unless you reach out to us first and we will never ask for payment outside of our website. Please be careful and protect yourself from scammers.

How much does a spell kit cost?

We release a new spell every month for only $9.99!

Spells are still available after their feature month, but the price increases to $12.99, so be sure to get new spells when they’re released!

How much does shipping cost?

Shipping charges start at $5.50 and increase with each additional product ordered.

How long does shipping take?

All orders ship next business day.
You will receive your tracking email within 1 business day.

Total shipping time is usually 3-5 business days, depending on shipping destinations.

HELP! I messed up my address!

QUADRUPLE CHECK YOUR ORDER CONFIRMATION EMAIL AND SEND US AN EMAIL OR CONTACT US VIA 💬 CHAT ASAP!

We can change anything about an order BEFORE it ships! Once you receive a shipment confirmation, there's nothing we can do to change your order!

I got my order but it was packed incorrectly. What can I do?

Send us an email or contact us via 💬 chat ASAP. We do everything we can to make sure everything is packed correctly but mistakes can happen! We promise to do everything we can to make it right.

Please be understanding and know that whether you are being kind or coming in hot, you will receive the same help. A real witch is reading your email and likely had nothing to do with packing your order (that's a different witch!), so please be kind!

Can I cancel anytime?

We are NOT a subscription so there is nothing to cancel. 

We have a new box every month, but every order is a one-time order.